ISheriff Legacy Products

This sections covers iSheriff Legacy Products including eTrust 8.1 and R12v14.

Moving a Management Server R12/V14
Moving a Management Server 1. Ensure that the old management server is completely up to date with all Total Defense patches. 2. Backup c:\Progra...
Thu, Jan 29, 2015 at 3:13 PM
Remote Deploymeny for iSheriff R12/V14
Issue: Remote Deployment Fails with  error  like " Remote Install Fails after copying  10% files", "Unable   to copy Files" Solu...
Thu, Jan 29, 2015 at 3:13 PM
Unable to Retrieve License Portal URL iSheriff R12/V14
Issue description: Click on Manage license-Error- Unable to retrieve license URL Solution:  1. Make sure customer able to access the below web...
Wed, Jun 11, 2014 at 1:47 PM
Common Gateway Security 9.0 issues
Common Gateway Security 9.0 issues:   URL filtering download issue for Gateway Security 9.0 - SFControl file version doesn’t change from 26752. ...
Wed, Jun 11, 2014 at 1:51 PM
License Synchronization procedure failed R12 V14
Symptom 1: If the Proxy Server Setting in the Content update policy and IE are different the Synchronization procedure might fail due to communication f...
Tue, Oct 7, 2014 at 8:21 AM
Where can I get the script to uninstall legacy products
Where can I get the script to uninstall legacy products? Here are the steps to find and download uninstall legacy products. Log-in to...
Fri, Aug 29, 2014 at 6:03 AM
Signature Updates for eTrust 8.1 or R12v14 using the iSheriff Threat Labs 5.0
In order to ensure that the customers running CA eTrust ITM 8.1 and Total Defense for Business R12v14 products continue to receive updates after the introdu...
Mon, Feb 9, 2015 at 7:58 AM