Issue: Gateway limit is set to 12. New installation of Endpoint might downgrade Endpoint version to 5.8.4.0729
Affected Products: Web Filtering only. Endpoint version 5.8.21.0000 and 5.8.21.0517.
Older versions of Endpoint (versions below 5.8.21.0517) have gateway limit set to 12 IP addresses only. Endpoint version 5.8.21.0517 has a limit of 32 IP addresses.
New installation of Endpoint might downgrade Endpoint version to 5.8.4.0729 as there is no antivirus associated with the current endpoint.
Solution: Please follow the steps provided below:
1. Replace the contents of the "C:\Program Files(x86)\Cloud Client\avbdapi.cfg" with the following two lines.
2. Restart the service and check for Endpoint updates. Once the Endpoint is updated, the gateway limit will be set to 32 IP addresses.
Note: Please note that it should be fixed in the future update.