Operating system:

Windows, MAC , Linux

The latest Antivirus library version is 3.X

Please  follow the instructions below to Upgrade the antivirus library through the administrator console.

1: Log into https://Cloud.isheriff.com

2: Click on Dashboard->Endpoint Summary

3: Select Antivirus Signature Summary from the Drop down menu

4: Select the machine names with library 12.163 and click on Reinstall Antivirus.

Please wait for 15-20 minutes for the library to be upgraded.



A reboot is required after upgrading the library from 12.163 to 3.71.x

Please contact Technical Support for any issues.