Operating system:

Windows, MAC , Linux


The latest Antivirus library version is 3.X




Please  follow the instructions below to Upgrade the antivirus library through the administrator console.


1: Log into https://Cloud.isheriff.com

2: Click on Dashboard->Endpoint Summary



3: Select Antivirus Signature Summary from the Drop down menu




4: Select the machine names with library 12.163 and click on Reinstall Antivirus.




Please wait for 15-20 minutes for the library to be upgraded.


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Note

A reboot is required after upgrading the library from 12.163 to 3.71.x



Please contact Technical Support for any issues.