Introduction:


Endpoint Antivirus can run  multiple scanner instances at the same time.This article includes steps to disable the multiple scanner instances.

See: Running a full scan


Endpoint Version: 5.8.3.0000 or above



Solution:


In order to disable the multiple scan instances you need to edit the 'isf.local' file, the location of the file is in {%CloudClient%}


1: Open isf.local with Text Editor such as notepad(run as an administrator)

2:Append the file with the following line:


disable_multiscan:1


When this switch is set, Endpoint will deny concurrent scanners, and next message will be shown for a new instance:

 




Please contact iSheriff Technical Support Team for further assistance.