This feature is used by the end user requesting access to a blocked url in user’s web policy. User gets the following block page when the url is blocked in the policy:
The user can request access the administrator by clicking “Request to access the Blocked page..” button at the bottom of the page. Here are the steps to do so:
clicks on “Request to access the Blocked page” and fills all the fields
prompted which are “Your Name”, “Email address”, “Reason for Requesting access”
and “Code” as shown below:
Submit request once all the details are entered.
the administrator logs into the iSheriff console next time, he/she can review the
access request(s). Administrator needs to click on the (red flag) on top of the
screen as shown below:
can perform two actions on the submitted requests by the user:
a) Grant Access to the site – when the administrator chooses this option, the website URL will be added in the white-list in user’s policy.
Click Ok to confirm.
b) Reject and Delete Request - no action is taken