This article outlines the process involved with allowing use of a removable storage device.


Configuration Steps:

Log into the Cloud account and go to:


Filter Management à Overview 

Click on Edit to modify the policy 

Endpoint à Custom

Expand Customization 

Select Enable USB Manager and then click on Save button to make the changes permanent

Open the status page

Then click on Setup à Devices



You must login using Maintenance password to view/edit devices module:

Click on Authorize button to permit the use of a removable storage device from the list



If a particular device is not listed on the page, you may click on Refresh Devices button or plug it into a different USB port. 

Related Article(s):
What is Administration Maintenance password and how can I reset it?