This article outlines the process involved with allowing use of a removable storage device.
Log into the Cloud account and go to:
Select Enable USB Manager and then click on Save button to make the changes permanent
Open the status page
Then click on
You must login using Maintenance password to view/edit devices module:
Click on Authorize button to permit the use of a removable storage device from the list
If a particular device is not listed on the page, you may click on Refresh Devices button or plug it into a different USB port.