Release Date: February 23, 2015


Platforms:

  • Microsoft Windows (Workstation and Server)
  • Mac OSX (Intel)


This revision introduces the following features:

  1. Custom log file size for isf.log rotation enabling administrators to specify a certain size for the log file to reach before it is rotated by the endpoint.  The default size value for the log file is 4 MB.
  2. Romote.log: Tracks remote actions initiated in the iSheriff Cloud Dashboard Portal such as requesting a device to be scanned or requesting a device to update its Antivirus Signatures. This log file helps troubleshoot actions for such requests.


In order to configure custom log file size for isf.log, please use the following steps:


Windows:

  • Start Notepad or Wordpad with "Run as Administrator" permissions.
  • Open the isf.local configuration file.
    • Windows 32-bit: C:\Program Files\CloudClient\isf.local
    • Windows 64-bit: C:\Program Files (x86)\CloudClient\isf.local
  • Go to the end of the file and add: logrotate_mb:<size_in_MB> where <size_in_MB> is the numerical value of the log file size.


note.jpg

Note:

The log file size (<size_in_MB> above) must be larger than 0 AND equal to or less than 1024.

  • Save file and restart the "Cloud Client Service".


Mac OSX:

  • Start Terminal.
  • Change Directory to Cloud Client App by typing: cd /Applications/Cloud Client.app
  • Open isf.local by typing: sudo nano isf.local


note.jpg

Note:

Upon using the sudo command, you will be prompted for a password.  Use root or administrator password to proceed.


  • Go to the end of the file and add: logrotate_mb:<size_in_MB> where <size_in_MB> is the numerical value of the log file size
  • Save file by using Ctrl+X key combination and pressing the <ENTER> key when prompted for file name.
  • Restart the computer.


Please contact iSheriff Technical Support Team for further assistance.