Please make sure that the Endpoint Service version is at least 5.3.0.000



Follow the instructions below to change the port:


1: Stop "Cloud Client Service".


{See:How to Start/Stop a service in Windows}


2: Open Command Prompt under Administrator, kill the isfagent.exe process through the following command:

{ Click Start->run

  Type cmd

  Hit Enter}


 taskkill /f /im isfagent.exe


3: Locate notepad and start with "Run as an Administrator" option, open "isf.local" file under %program files%\CloudClient\ folder, go to the end of the file and add the following line:


listen_port:9100


http://cdn.freshdesk.com/data/helpdesk/attachments/production/19204473/original/note.jpg?1404352622

Note:

If port 9100 is not available, another available port can be used.


4: Save File and exit Notepad.:


5: Start the Cloud Client Service.


6. Open up command prompt with admin rights and run the following command under %program files%\CloudClient\:

isfagent.exe useragent



Please contact iSheriff Technical Support by emailing support@isheriff.com for further assistance if required.