Getting an error "Object already exists" when installing the Endpoint


When installing the Endpoint package on a Windows machine, you may encounter the following error:



This issue occurs due to a windows security update KB2918614, which is known to cause issues with several MSI packages. In order to resolve this issue, you will need to remove the update. Follow the steps listed below:


Launch the Control Panel and click on Programs


Under Program and Features click on View Installed Updates


Search for the security update KB2918614 under Microsoft Windows


You may use the search bar and type KB2918614 to find the installed update




Right Click and select the option to Uninstall


Reboot the computer and install the iSheriff Endpoint.


Related link:

http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/kb2918614-breaks-windows-installer-service/3d75a1c2-114a-4241-a527-35b536edc158