Summary:

This article explains the instructions to perform if you are being asked for Username and password for User quarantine.

 

Description:

The user quarantine works on a token system and this token is valid for 24 hours.

(From the time the you receive the quarantine digests in the Inbox)

 

Symptoms:


1: You click on the link for accessing the quarantine e-mails in the inbox.

 

2: You are prompted for username and password.

 

 

Instructions:

1: Please click on "No Password"


2: Please enter the user e-mail address and click on request access.



3: The link to the quarantine will be sent to you via e-mail within 5 minutes.

 

 

Please contact support {support@isheriff.com} in case you face any issues.