How do I exclude certain files or folders from real-time scanning?


The way you can exclude a certain file or folder(s) from the real time scanning is by adding a full UNC path of that particular file or folder(s).


Go to Filter Management tab from the cloud console. 

Click on Edit to modify the the policy

Then go to Endpoint à Antivirus

Expand the Detection Settings

Add certain file(s) and/or folder(s)



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Once finish adding the entries, click on Save button to apply the changes.



Example: If you want to exclude Skype from real time scan and still wants to scan the Skype folder, you would add 

 

C:\Program Files (x86)\Skype\Skype.exe in the exclusions, so only the skype.exe will be excluded from the real time scanning and not the entire Skype folder.


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Note

  • Exclusions are case sensitive
  • When creating exception for the network drives, add an additional double slash (\\\\NetworkFolder\)


Related Article(s):

How to manually reload the policy on an endpoint?