Issue description: Click on Manage license-Error- Unable to retrieve license URL


Solution:


 1. Make sure customer able to access the below website with proxy enabled

http://www.godaddy.com/

https://ems.ca.com/

https://ems.ca.com/product2/ProductEntitlement.asmx


2. Import gd_intermediate.crt to 'Trusted Root Certification Authorities' certificates in mmc from http://certificates.godaddy.com/repository/


3. Delete C:\Windows\Temp\TDMSInfo.xml file


4. Proxy information is updated in content update policy


5. IE is updated with the proxy information


6. Make sure both c:\Program Files\CA\Entitlement and respective registry the HKLM\SOFTWARE\CA\Entitlement key on the management server has full rights on the management server .


7. In command Prompt, stopped management server and started


8. Did Synchronization successfully and was able to open the management license successfully